New for 2026

The UK's most capable commercial & business-transfer CRM just got smarter

Agency Office is the purpose-built CRM for commercial estate agents and business transfer agents — now with an AI Assistant that takes actions for you, native WhatsApp, and a mobile app for negotiators in the field.

Purpose-built for commercial • UK-hosted • 20+ years serving the sector

Commercial agency team celebrating a completed deal Agency team collaborating at their laptops Agents planning their sales strategy

Four capabilities no other UK commercial CRM combines

We've shipped a major feature set built for how commercial and business-transfer agents actually work.

AI Assistant

An AI that takes action, not just answers

Ask in plain English and it drafts the vendor email, books the diary entry, or logs the call — every write action confirmed by you first. Plus a daily briefing of hot matches and deals at risk.

Mobile App

The full negotiator workflow, in the field

Native iOS and Android: today's diary with one-tap navigation, photo capture straight into a listing, viewing feedback on the spot, voice notes between appointments, and push alerts on new offers.

Conversations

Every client conversation, in one inbox

Email, WhatsApp, Facebook Messenger and SMS in one threaded inbox, logged against the right person and property — not scattered across personal phones — with approved templates, auto-routing and AI-suggested replies.

Website Builder

Your public website, auto-synced

A public agency website that updates itself from your CRM — new instructions and status changes flow straight through, so your site is never out of date. Your brand throughout.

Why commercial & business-transfer agents choose Agency Office

Not a residential CRM with commercial bolted on. Not a generic CRM you customise for six months.

Residential-focused platforms treat commercial as an afterthought, and generic CRMs need months of expensive configuration before they model an NDA flow or a business sale. Agency Office ships the complete commercial and business-transfer workflow on day one — with AI, WhatsApp and mobile already built in.

Book a Free Demo

Book your free demo

See how Agency Office fits your agency. We'll walk you through the platform and answer your questions — no hard sell.

We'll never share your contact information.

What to Expect

1
We'll Get in Touch
Usually within a few hours on business days.
2
Personalised Demo
We'll walk through the features that matter most to your agency.
3
No Pressure
Just a friendly conversation about how we can help.